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T&Cs

Shipping & Delivery

All orders within mainland UK to be sent using Royal Mail Signed for Delivery at a standard charge of £5.00.

Thread Menswear aims to deliver all UK mainland orders within 3 working days. However this involves a third party and post times given are approximate, not guaranteed.

International orders are shipped using Royal Mail International Signed For Delivery.

EC destinations have prices shown which include VAT and postage is charged at £10 flat-rate to mainland Europe.

Orders outside EC will be discounted by the VAT amount (20%), which reduces the amount charged to you substantially. £25.00 is the standard delivery charge outside the EC.

Delivery time for international orders is between 3 to 10 working days depending on destination.

Orders placed after 3pm will not be shipped until the next working day. Deliveries are made Monday to Friday.

We are currently giving all our UK customers free shipping on any baskets for a limited, promotional period. Worldwide customers will receive free shipping on baskets over £400.

If you wish to track your parcel, please email us info@thread-brighton.com and we will either track your shipment for you or email you a tracking number.

Please see our Returns Policy as this, together with these Terms and Conditions, form an express condtion of our trading with you on this site.

 

 

Payment

Payment is taken at the time of placing an order. No goods shall be supplied without payment. Goods shall be delivered by a carrier of our choosing. Carriage will be at cost to the Customer and forms part of the invoice. thread Menswear aim to dispatch goods within 1 working day. Customers in the UK, please allow 3 working days to report to any outstanding orders, 7 working days for Europe, 10 working days for rest of the world.

 

Availability of the Website and Goods

Thread Retail UK Ltd will use all reasonable endeavours to ensure that the website does not have any problems and that the goods displayed are available. However it cannot guarantee the availability of the website or that any goods on the site are in stock or available.

Thread Retail UK Ltd reserves the right to delay the dispatch of an order, for instance if there is insufficient stock or further security checks to verify the customer or the customer's payment are required. We will contact you if there is a delay or items are out of stock. Please also note that any duty and taxes incurred in the country of destination are the responsibility of the customer.

 

Prices

Prices are as stated on the website and are subject to change at any time without notice.

 

Privacy Policy

Our full Privacy Policy can be downloaded here.

Registered Company Information

Registered Company: Thread Retail UK Ltd
Registered in England
Registered Address: 9 Dukes Lane, Brighton, BN1 1BG
Registered Company Number: 08090708